Signal 23 Television LLC ("Signal 23," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Signal 23 Universe platform, including our website and mobile applications.
Information We Collect
We collect information you provide directly to us, including:
- Account information: email address and password when you register
- Payment information: processed securely through Stripe — we never store your full card details
- Profile information: any details you choose to add to your profile
- Communications: messages you send to our support team
We also automatically collect certain information when you use our platform:
- Device information: IP address, browser type, operating system
- Usage data: content you watch, search queries, watch history
- Viewing analytics: used to improve content recommendations
How We Use Your Information
- To provide, maintain, and improve our streaming service
- To process payments and manage your subscription
- To send you service-related communications
- To personalize your content experience
- To detect and prevent fraud and abuse
- To comply with legal obligations
Payment Information
All payment processing is handled by Stripe, Inc. We do not store your credit card number, CVV, or full payment details on our servers. Stripe's privacy policy is available at stripe.com/privacy.
Video Streaming & Content Delivery
Our video content is delivered through Cloudflare Stream. Cloudflare may collect technical data to deliver and optimize video playback. For more information, visit cloudflare.com/privacypolicy.
Cookies
We use cookies and similar tracking technologies to maintain your login session and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect certain functionality of our platform. See our Cookie Policy for more details.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our platform (Stripe, Cloudflare)
- When required by law or to respond to legal process
- To protect the rights and safety of Signal 23 and our users
- In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your account information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Opt out of marketing communications
To exercise these rights, contact us at signal23universe@gmail.com.
Children's Privacy
Signal 23 Universe is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete such information immediately.
Security
We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data transmission and secure password hashing. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our platform after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Signal 23 Television LLC
Email: signal23universe@gmail.com
State of Georgia, United States